This Privacy Policy describes the types of information that CrossCurrent, Inc. (“we” or “our”) collects through (collectively, with any and all successor sites thereof, the “Site”) and how we use, share and attempt to protect that information. CrossCurrent’s collection and use of information by and through the Site are governed by this Privacy Policy, the Site’s Terms of Use located at and any other rules, guidelines and additional terms referenced herein or therein (collectively, the “Terms of Use”). This Privacy Policy does not govern our collection or use of information through any website or means, other than through the Site.

Capitalized terms used but not defined herein shall have the meanings ascribed to them in the rules and regulations promulgated for purposes of implementing the Health Insurance Portability and Accountability Act of 1996, as amended from time to time (collectively, the “HIPAA Rules”).

HIPAA compliance

CrossCurrent is a Business Associate of its client healthcare providers, each of which is a Covered Entity under the HIPAA Rules (collectively, “CC Clients”) and has taken steps designed to enable CrossCurrent to comply with the HIPAA Rules as they apply to Business Associates. We do not access, use or disclose Protected Health Information for any purpose other than as required to perform our agreements with CC Clients or as otherwise required or permitted by law. We use appropriate safeguards consistent with reasonable practices in the industry that are designed to ensure that Protected Health Information is not accessed, used or disclosed in an unlawful manner. Upon the expiration or earlier termination of an agreement with a CC Client, we return or destroy all Protected Health Information that we created or obtained in accordance with the HIPAA Rules. In particular, in circumstances where return or destruction of any Protected Health Information is not feasible, we continue to extend the protections of the HIPAA Rules to such Protected Health Information and limit further access, use and disclosure thereto and thereof to those purposes that make the return or destruction of the information infeasible.

What information do we collect and how do we use it?

We collect two basic types of information through the Site: “Personal Information,” meaning information from which an individual can be readily identified, and “Aggregate Information,” meaning information from which an individual cannot be readily identified.

Personal Information. When you go on the Site and schedule a demo, subscribe to our newsletter, respond to a survey or fill out a form, you may provide certain Personal Information such as your name, address, phone number, e-mail address, etc.

We use Personal Information collected through the Site for one or more of the following purposes:

  • To personalize your experience (your information helps us to better respond to your individual needs);
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
  • To provide you with information about our services; and
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).

Aggregate Information. When you visit the Site, the Site’s server examines the worldwide web (“Web”) browser that you use to access the Site in an effort to ensure compatibility between the applications available on the Site and your Web browser. In addition, through the use of “cookies”, we automatically collect Aggregate Information about your visit to the Site, such as the Site pages that you visit, the operating system and screen resolution of the computer that you use to access the Site, and the IP address of the server on which your Web browser resides.

A “cookie” is a small piece of information sent by a Web server to a Web browser, which enables the server to collect information from the browser. Cookies are not stored on the Site but, rather, are stored on the hard drive of the computer that you use to access the Site. Therefore, you can examine the “cookie” data on that hard drive to determine the Aggregate Information that is being collected at the Site. To find out more about the cookies used on the Site, please visit “Cookies and Google Analytics” located at We may contract with third-party service providers that use the information collected through cookies solely to conduct Site tracking and related activities for us and to provide us with Aggregate Data about Site traffic. We analyze such Aggregate Information for the purposes of providing content relevant to your interests and improving the Site and related products and services. We reserve the right to use Aggregate Information for other purposes related to the Site and related products and services. Although most Web browsers automatically accept cookies, you can change your browser to prevent cookies or to notify you whenever you are sent a cookie.

Do I get to choose what information I disclose?

Yes, you can always choose whether or not to provide information on the Site. However, if you choose not to disclose certain information, such as your e-mail address, telephone number, or fax number, you may not receive responses to inquiries you submit through the Site’s contact forms.

How do we protect your Personal Information?

In an effort to prevent unauthorized access to, and to maintain the accuracy and provide for the proper use of, any Personal Information that you provide through the Site, we have instituted physical, electronic, and operational safeguards that are designed to reasonably secure any such Personal Information from unauthorized use and access.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your Personal Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, Aggregate Information and other non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your Personal Information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). Children are not eligible to use our services, and we ask that minors (under the age of 13) not submit any Personal Information to us.

Links to Third-Party Sites

The Site contains links to various websites that we neither sponsor nor endorse and over which we have no control (collectively, “Third-Party Sites”). Any and all access to and use of Third Party-Sites by you is at your sole risk and responsibility, and CrossCurrent shall have no responsibility or liability to you or any other party in connection therewith. When you click on a link to a Third-Party Site, you will no longer be transacting business through the Site. Third-Party Sites maintain their own privacy policies; therefore, if you link to a Third-Party Site, you should consult that website's privacy policy before providing any Personal Information or otherwise using that website.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms of Use

Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent

By using our site, you consent to our Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on January 07, 2016.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
PO Box 1462
Sherwood, OR 97140